카트가 비어 있습니다.
- 교사로서 Mozaik TEACHER 아니면 mozaBook CLASSROOM을 사용할까요?
- mozaBook을 어떻게 구입합니까?
- 여러 개의 mozaBook 라이선스는 여러 해 동안 사용이 가능하나요?
- 디지털 교과서를 어떻게 구입하면 됩니까?
- 어떤 지급방법 중에서 고를 수 있을까요?
- 구입 과정, 계산, 확인
- 구입한 제품을 어디에서 찾을 수 있습니까?
- I receive an error message when I try to activate my licence. What should I do?
- Licence validity
- My licence has expired. What content and functions can I still access?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- mozaBook 라이선스를 다른 컴퓨터로 얾기기가 어떻게 가능합니까?
- Mozaik Teacher / Mozaik Student 라이선스를 가지고 있어도 mozaBook을 사용할 수가 없습니다.
- 브라우저에서 쿠키를 사용 가능으로 어떻게 설정할 수 있나요?
- How can I renew my licences?
- What should I do if my payment was unsuccessful?
- Can I modify and upgrade the type of my licence?
What should I do if my payment was unsuccessful?
You can check the status of your orders by clicking on My purchases (1). During the payment, our system waits for 30 minutes for the chosen payment service provider's confirmation. Until the confirmation is received, the status of your order will be Payment in progress (2). If the confirmation is unsuccessful or the period of 30 minutes is over, the status switches to Waiting for payment. In this case, by clicking on the Payment button (3), you can choose either the same or a different payment method or you can also delete your order by clicking on the Cancel button. You can view the details of your order (for example, your activation code if the payment was successful) by clicking on the link Show details (4).
도움이 되었다고 생각하십니까?