- 디지털 도서 안에 어떤 엑스트라 내용이 있습니까?
- 디지털 교과서를 왜 활성화 시켜야 합니까?
- 디지털 교과서를 어떻게 활성화시킬까요?
- 구입한 교과서를 어디에서 찾을 수 있겠습니까?
- 출판물을 오프라인으로 어떻게 다운받을 수 있습니까?
- 브라우저에서 쿠키를 사용 가능으로 어떻게 설정할 수 있나요?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- What licence code do I have? How do I know what digital content can I access with my licence code?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- I receive an error message when I try to activate my licence. What should I do?
- How can I renew my licences?
- Why do I get a message saying 3D scenes cannot be used on interactive boards?
- Can I modify and upgrade the type of my licence?
- I have a question / problem. What should I do?
30 days before your activated licences expire, you will receive an email reminding you that the validity period of your licence is about to end.
You can easily renew your licence following the steps below:
- Click on My licences (1).
- Find the licence you would like to renew. It may help if you click on the It is about to expire (2) filter above.
- Click on the Renewal (3) button in the row of the given licence, select the number of years you would like to extend the validity period of your licence (4), then click on the Add to cart (5) button.
Do not worry if your licence has already expired. Select the Expired filter above, find the licence you would like to renew and click on the Renewal button in the row of the given licence.
In both cases, the selected licence will be added to your cart and you can purchase the licence extension in the webshop.
If the licence was originally purchased in our webshop, you have nothing else to do. After the payment, the validity period of your licence will be automatically extended by the chosen period.
If your licence code is from a printed book, you will receive a new licence code, which you can find under My purchases. You can view the licence code by clicking on the details of the corresponding purchase. To activate it, click on the button Assign to my account or select myLearn => Activate new code.
