카트가 비어 있습니다.
- 디지털 도서 안에 어떤 엑스트라 내용이 있습니까?
- 디지털 교과서를 왜 활성화 시켜야 합니까?
- 디지털 교과서를 어떻게 활성화시킬까요?
- 구입한 교과서를 어디에서 찾을 수 있겠습니까?
- 출판물을 오프라인으로 어떻게 다운받을 수 있습니까?
- 브라우저에서 쿠키를 사용 가능으로 어떻게 설정할 수 있나요?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- What licence code do I have? How do I know what digital content can I access with my licence code?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- I receive an error message when I try to activate my licence. What should I do?
- How can I renew my licences?
- Why do I get a message saying 3D scenes cannot be used on interactive boards?
- Can I modify and upgrade the type of my licence?
- I have a question / problem. What should I do?
What should I do if I receive the 'An error occurred while processing the page.' message?
In older iOS versions, you might receive an error message when displaying the page numbers in textbooks and exercise books. You will see first the following window: 
Some of the pages will still be displayed correctly, but soon you will receive an error message every time you open another page.
This error is present in operating systems earlier than iOS 17 and only in the Safari browser. To avoid this error, update your operating system or use mozaWeb in another browser (Chrome, Firefox, Edge, Opera...).
Official information about fixing the error in Safari 17 (failures due to exceeding the maximum canvas memory limit):
https://developer.apple.com/documentation/safari-release-notes/safari-17-release-notes
You can read more about this error on the following official forum:
도움이 되었다고 생각하십니까?